Chatibots Terminology

Integrating with OpenAI and Handling Fallback Responses

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In Chatibots, the action to send a prompt and context to OpenAI is named "Generate Text." Upon success, the workflow proceeds to a block called "Conversation AI," utilizing the custom user field (CUF) "OpenAI_retrieval." If the integration with the LLM fails, the user is directed to a pre-written message known as the "Fallback Response."

Default Reply Terminology

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